We place great importance on intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. Our team is committed to protecting these rights and ensuring that all products and images displayed on our website are used in a lawful manner. However, due to the wide range of items we offer, unintentional errors may occasionally occur.
If you are the owner of intellectual property, or an authorized representative, and believe that any product or content on our website may infringe upon your rights, please contact us immediately. We will take prompt action to investigate the matter and protect your legitimate rights.
To submit a copyright or trademark complaint, please provide the following information by email to [email protected]:
1. Proof of your identity, confirming that you are the intellectual property owner or an authorized representative.
2. A clear description of the copyrighted work or material, along with the exact location on our website (such as the product URL).
3. Your contact information, including your address, phone number, or email address, so we can reach you if necessary.
4. A statement confirming your good faith belief that the disputed use is not authorized by the intellectual property owner, their agent, or applicable law.
5. Details identifying the intellectual property you believe has been infringed, such as “XYZ Copyright” or “ABC Trademark, Registration No. 123456, Registered on 1/1/04.”
6. For trademark complaints, please also include the trademark registration number or a link to the original publication, the URL of the allegedly infringing content or image, and any supporting documentation demonstrating your ownership or authorization to use the trademark.
Please note that [email protected] is intended solely for copyright and intellectual property complaints. For other inquiries, kindly contact our customer support team.
We are committed to reviewing and addressing all intellectual property concerns as quickly as possible and to safeguarding the rights of intellectual property owners. We appreciate honest and legitimate reports and treat every complaint with seriousness. Please be aware that submitting a false infringement claim may lead to legal consequences, including liability for damages and legal fees. If you are uncertain whether the material in question infringes your rights, we recommend seeking advice from a qualified legal professional before submitting a notice.